Internal Customer Support Platforms from platforms such as email addresses and dialogues such as channels such as Slack, Microsoft parties, and even misunderstandings. But with Slack, for example, you are able to handle hundreds of channels, and the entire item can be something unavoidable.
Plain, out of UK, thinks that it has the answer. Its first-first Plater includes all these communication stations, allowing businesses to set down their support.
“It means that you can talk to your customers anywhere,” CEO Simon Rohrbach told Techcrukruk on the fence.
It can also discuss the same way when the traditional help desk will do, such as zendswek or intercom, but also the power of Microsoft, or Discord with one UI.
“It’s really quick to use it.
“We see this great transformation that is really dust-based, supporting the partnerships and success of customers and engineers and all other groups near them. And we have the power to work in again,” added.
Getting started now has been raised $ 15 million in a series of batteryventures, continuing to participate from index.
The money will be used for a portion to establish its first American State of San Francisco.
Rohrbach’s plain was established and Matt Vagni. Two of the two worked in Decayion from the first days, the content of the 40th day of the 40, studies, and design team, while Vagni was working on design programs and to find internal plans.
The plain customers include companies such as Sanity, Mathematics, Starch, and RayCacacCast.
In a statement, Neeraj Agrawal, a general battery partner, said: “B2B Support results in this new age of AI.”
However, the plain is not the only player in the business of integrating these customers support stations. In the US there is also pylon.
Last year, Pylon arrived $ 17 million in the construction of the B2B service B2B service Platform, Round LED by Andrespetit Horowitz by participating in co-operatives, y combinator and other unmistakable angels. Now it has more than 250 customers.
At that time, KEA lifted up more than $ 7 million and placed the lights and the first capital city.
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