Changing training of Prudential Workers

Prudential and Learning Pool how has the box been in the box and engagement

Organizations that most controlled industries usually struggle to bring learning and learning experiences involving long-term workmen, usually subject to systematic, specific programs. Prudential, the leader of a global insurance for over 25,000 employees in the US, Japan, and Brazil, faced this critical challenge as they wanted to create new beginnings and staff.

Working in partnership with the Pool Learning, Prudenial has brought a systematic creative method with high food and collaboration – valuable conversion from standard reader. The company aims to promote information storage, ensure consistent training in all regions, and the Code of Conduct and its Customer Code of Conduct (Cx).

The effectiveness of the program is, even in controlled industries, accept creative learning solutions and take the way outside the standard imaginary box can benefit long-term workshop.

Prodence used for the implementation, Game-based learning solutions-Pro Acumen, the quest for ES, and the CX reading trip – to change Conformation workers.

The results were a great thing, leading to further enhancement, moderate conduct, and a variable learning experience.

Find out more about reading Pool Pool Learning Solutions.

Challenges

Prudential and Prudential’s (L & D Development Team pointing to important obstacles that require you to be addressed:

• Including new employment – Traditional training methods, which makes it difficult to uninstall new workers and focus on the deeper information of different products and services for Prudential.
• To ensure the training of the regions of the regions of all districts – With many countries, the Prudential is the same training method that kept the highest product information and service levels.
• Code of Ethics and Compliance – In addition to the transfer of information, the training required to influence behaviors and adapt the staff of the Prudential Customer experience.
• Nonlinear reading for strong staff – Employees need the capacity to check the content at their speed, with a seamless and accurate learning that allows damage and restart without losing progress.
• Rate and running costs – With great work, the necessary intelligence is a solution to a good training that will reduce management luggage and reduce training costs later.

Solution

Overcoming these challenges, intelligence is associated with a learning pool to use a local, effective, and operating system:

• Pro Acumen & Es to claim – These matches based on the game, active and provide a new employment for 45 minutes, including industry information, Prudential Products, and the actual conditions of the world. Designed for Sleek and Professional, programs made both of them enjoyable and successful.
• CX Learning Trip – Focus on behavioral, this program is accompanied by staff with plenty of Prudential customer experience, to ensure consistent and measurable development in the way they engage in clients.
• Discovery Conduct – Learning’s Pool courses are designed for developed advances, allowing intelligence to gain valuable understanding in students’ development, involvement.

Resultscall

The implementation of these new developments are important for all F & D programs:

• Top involvement and maintenance – Employees responded enthusiastically, gamififibored, which leads to expansion of training prices.
• Consistent training in districts – By contributing the digital pathway, the experience related to the same training in the US, Japan, and Brazil, completing the gaps of information and differences.
• Moral matching – For the CX education trip, the successful reinforces relatively relevant to their strategy for customer experience, for the development of measurements in customer service.
• Flexible, private learning – An illegal learning structure allows employees to learn about their speed, leading to advanced information compared to previous training methods.
• Improves onboarding well-efficiency – The new employment has shown quicker ramp times, reduces production period.

Store

Collaboration and partnership between the Prudential and Learning Land led to modern and international systems. Prudential has successfully achieved their business results, created employees who are more involved, who are knowledgeable, and customer traders. The company’s ability to provide an experience of a variable, absolutely cut, and collaboration in all international partners emphasize the changing digital learning area.

The success of this program highlights how industrial-controlled organizations can benefit from the data-based learning resolvers, which are unconscious to run long-term employees.

Find that the solutions of reading study reads can change your L & D strategy for your Sko to discuss your different needs.

Read more: